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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ellen Beehler

February 6, 2026

5  out of  5
rating by Ellen Beehler
"Rob is awesome!"
We responded:
"Thanks Ellen! I appreciate the 5-Star review! "
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Victora Sposito

February 3, 2026

5  out of  5
rating by Victora Sposito
"Rob and his team jumped to help us bundle our car and home owners insurance and helped us save hundreds of dollars for this next year. Thankful for their eagerness to help us!"
We responded:
"I'm really glad to hear we could help you save on your car and homeowners insurance by bundling, Victoria! It's always a pleasure to know our efforts make a difference for our customers. Thanks for being part of our State Farm family!"
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Rodney Radalia

February 3, 2026

5  out of  5
rating by Rodney Radalia
"The State Farm Agency of Rob Eicher offers a good experience. Good explanations for deciding insurance options and no pressure to purchase anything. Much appreciated."
We responded:
"I'm really glad to hear that you had a positive experience with our office, Rodney! We always aim to provide clear explanations and a pressure-free environment, so it's great to know you appreciated that approach. We appreciate your trust in us for your insurance needs!"
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Karen Sanderson

January 31, 2026

5  out of  5
rating by Karen Sanderson
"Tonya was so professional, helpful and really cared about helping my father with his insurance questions and needs. We so appreciate her and would recommend her highly for any insurance needs!!!"
We responded:
"I'm thrilled to hear about your positive experience with Tonya, Karen! She truly does go above and beyond to ensure our customers are well taken care of, and it's great to know she made a difference for your father. Your recommendation means a lot to us, and we're grateful for your trust in us for your insurance needs!"
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Sydney Rose

January 28, 2026

5  out of  5
rating by Sydney Rose
"Rob and his team were extremely helpful and professional to assist transferring a policy from a different state! Thank you very much, Rob and team! You're the best!"
We responded:
"Thanks for the 5-star review Sydney. We wish you all the best during this transition. Please don't hesitate to ask if there is anything else we can do for you! "
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chad pepple

January 27, 2026

5  out of  5
rating by chad pepple
"Rob and his staff are amazing I could not ask for a better insurance agent due to some communication errors. I had an insurance policy for my homeowners that Should’ve been canceled months ago and with the help of Tonya And the rest of the staff they were able to get my policy canceled, and on top of that they get me a refund from State Farm for almost $400 even though their policy is they don’t do refunds past 30 days so if you’re looking for an agent that will always be on your side and do anything they can for you, Rob and his staff have always went above and beyond for me and I know they will do the same for you !"
We responded:
"Thanks for the great review, Chad. We appreciate the opportunity to serve you and I'm glad we could find an acceptable solution! "
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Christie Moody

January 22, 2026

5  out of  5
rating by Christie Moody
"This is a great office to be insured with! Tonya goes above and beyond for their insureds and she is so sweet!"
We responded:
"Thanks for the kind words Christie. It's great to hear Tonya provided the type of service all of our customers deserve! "
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Mike Beckman

January 21, 2026

5  out of  5
rating by Mike Beckman
"Excellent service handled my needs very quickly and professionally. A+"
We responded:
"Thanks for taking the time to give us a review Mike - we appreciate it! "
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Karen Gillum

January 20, 2026

5  out of  5
rating by Karen Gillum
"Appreciated Rob reviewing our current plan and spending time putting together a quote for comparable State Farm coverage. We had a productive meeting and I felt he was concerned with meeting our needs."
We responded:
"Thanks for the great feedback, Karen. If there is anything we can do to serve you, please don't hesitate to reach out. "
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Leland Harding

January 19, 2026

5  out of  5
rating by Leland Harding
"I have always received the best possible treatment from Tonya Birkey and Rob Eicher. They are helpful and respectful. I couldn't be more satisfied."
We responded:
"Thanks for the 5-star review Leland - we appreciate you! "
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Megan Firestine

January 19, 2026

5  out of  5
rating by Megan Firestine
"Tonya was very friendly and easy to work with. She answered all of my questions and was able to get our policies exactly how we need them while saving us money. Highly recommend!"
We responded:
"Thanks Megan, your recommendation means a lot to our team! "
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Lacie Batiste

January 19, 2026

5  out of  5
rating by Lacie Batiste
"Great customer service"
We responded:
"Thanks for taking the time to give us a review Lacie, and thanks for giving us the opportunity to serve. "
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devin price

January 15, 2026

5  out of  5
rating by devin price
"Would highly recommend! Tonya at the front desk greeted me warmly as I walked in and passed me on back to my agent Bekah. Bekah always takes the time to go over all the options and answer any questions patiently."
We responded:
"Thanks for the 5-star review, Devin. I'm sorry I missed seeing you but glad to hear the team took good care of you! "
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Sumer F

January 14, 2026

5  out of  5
rating by Sumer F
"My truck got totaled due to a tree falling on it. While playing phone tag with the claims department and sometimes not getting a call returned ,Tonya Birkey reached out to me to see how my claim was going. I told her I was waiting to hear back and she ended up reaching out for me and getting everything done within a day! Tonya is very kind and knows how to get business done! I highly recommend contacting her if you have any questions or concerns!"
We responded:
"Thanks for taking the time to give our office a review. We love advocating for our customers when they have a claim, and I'm thankful Tonya was able to get things resolved for you! Please don't hesitate to reach out if there is anything else we can do for you. "
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Debby

January 14, 2026

5  out of  5
rating by Debby
"Tonya, at Rob Eicher's office, was very helpful."
We responded:
"Thanks for the 5-star review Debby. I appreciate your feedback and it's great to hear Tonya was able to serve you well! "
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Jason Lenardson

January 13, 2026

5  out of  5
rating by Jason Lenardson
"Great agent! Rob has put together an awesome team that is ready to serve."
We responded:
"Thanks for the kind words Jason - they mean a lot to our team! "
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Gene Koch

January 13, 2026

5  out of  5
rating by Gene Koch
"I was having a problem getting the correct insurance forms to my bank and I let Rob know and the very next day he contacted me and said he would take care of it. What prompt service! I appreciate the care and concern given to me and I know that I can rely on them. Thanks to all!"
We responded:
"Thanks for taking the time to give us a review Gene! Hopefully, the system will never give you issues again, but if it does, our team is here for you. "
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Eliza Eshelman

January 12, 2026

5  out of  5
rating by Eliza Eshelman
"Excellent customer service!"
We responded:
"Thanks Eliza - we appreciate your feedback! "
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Ben Neiderlander

January 12, 2026

5  out of  5
rating by Ben Neiderlander
"I don't know which is more impressive, how good Brian is at knowing the ins and outs of insurance, or dunking on a regulation hoop. Because he's awesome at both!"
We responded:
"Thanks for the shoutout! Brian’s secretly training for the Insurance Slam Dunk Championship—next up, juggling policies while doing a slam dunk! Glad he's been able to help you with your insurance! 🏀📋😄"
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Kerri Piekarski

January 8, 2026

5  out of  5
rating by Kerri Piekarski
"Bekah was very helpful and patient with my questions. Staff at this office has always been great!"
We responded:
"Thanks for taking time to give us a review Kerri! I'm thrilled to hear Bekah was able to delight and deliver for you. "
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Teresa alt

January 7, 2026

5  out of  5
rating by Teresa alt
"Called today with a question on my car insurance. Tonya answered the phone, was very friendly and helpful. She told me she would get back to me with an answer and she did with great speed. It was a pleasure dealing with her, I wish all insurance companies worked like this!"
We responded:
"Thanks for the kind words Teresa, and for taking the time to give us a 5-star review! "
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Keith

January 7, 2026

5  out of  5
rating by Keith
"Just wanted to give a huge shout out to Tonya Birkey. She told mw I should check into bundling my insurance policies. I saved so much money. Thank you Tonya for taking the time to help me out"
We responded:
"Thanks for taking the time to provide feedback, Keith. It means a lot. We are blessed to have Tonya on our team and I'm thrilled she was able to help you! "
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Carol Magee

January 5, 2026

5  out of  5
rating by Carol Magee
"Not sure whether or not I had roadside assistance. Praying that I did,Tonya was so kind as to look it up and yes, it was there for me. From start to finish, the transition was smooth very smooth. Highly recommend great experience today."
We responded:
"Thanks for taking the time to give us a review Carol, your feedback means the world to us. I'm excited to hear Tonya was able to delight and deliver for you! "
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Valerie Malcolm

December 31, 2025

5  out of  5
rating by Valerie Malcolm
"Great team! Making a difference with their clients, excelling in communication and compassion."
We responded:
"Thanks so much for the 5-star review Valerie! Please don't hesitate to ask if there is anything we can do for you or your family in the new year! "
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Lona Besing

December 30, 2025

5  out of  5
rating by Lona Besing
"I’m so happy we switched our family’s insurance over to Rob Eicher State Farm Agency. We have a family of seven drivers and Rob has gone out of his way to find us the best ways to save on our policies. Rob’s sincerity and servant heart comes through in everything he does!"
We responded:
"Thank you Lona. Our team is called to serve families like yours, and I'm glad you've felt the difference. "